At Americus, we’re committed to getting your order to you quickly, safely, and conveniently.
Order Processing
We aim to process and ship confirmed orders within 24 hours.
Orders placed on Sundays, public holidays, or during high-volume sale periods may require additional processing time.
Once your order has been dispatched, tracking details will be shared through the contact information provided while placing your order.
Shipping Across India
Americus delivers to serviceable locations across India.
Delivery availability and timelines may vary depending on your PIN code and the serviceability of our logistics partners.
Estimated Delivery Time
Once dispatched, orders are generally delivered within 3–7 business days.
Delivery to remote or certain non-metro locations may take additional time.
Delivery timelines are estimates and may be affected by circumstances such as:
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Courier or logistics delays
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Public holidays
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Weather conditions
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High order volumes
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Remote delivery locations
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Incorrect or incomplete addresses
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Other circumstances beyond our reasonable control
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before payment.
Shipping charges may vary depending on the order value, delivery location, promotional offer, or shipping method selected.
Order Tracking
Once your order has been dispatched, tracking information may be sent via SMS, email, WhatsApp, or another available communication channel.
Please allow some time after dispatch for the courier tracking information to become active.
Delivery Information
Customers are responsible for providing accurate delivery details, including:
Once an order has been dispatched, changes to the delivery address may not be possible.
Delayed or Failed Delivery
While we make every effort to ensure timely delivery, Americus cannot guarantee delivery dates when delays are caused by courier partners, weather, operational disruptions, incorrect customer information, or circumstances outside our reasonable control.
If a delivery attempt fails because the recipient is unavailable or cannot be contacted, the courier partner may attempt delivery again according to its policies.
Damaged or Tampered Packages
If your package appears damaged, opened, or tampered with at the time of delivery, we recommend documenting its condition before opening it.
If you receive a damaged, defective, incorrect, or incomplete product, contact Americus Customer Support as soon as possible with your order details and supporting photographs or videos.
Returns
Eligible products are covered under our 7-Day Return Policy, subject to the conditions stated in our Return Policy.
Products must generally be returned unused, unworn, unwashed, and with their original tags and packaging intact.
Contact Us
For questions regarding shipping, delivery, or tracking, please contact Americus Customer Support using the contact details provided on our website.
Please keep your order number ready so we can assist you quickly.
Last Updated: August 2026